Privacy Policy

Privacy Policy

Last Updated: June 22, 2026

Premier UPVC is committed to protecting the privacy and personal data of visitors, customers, and users of its website. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, submit inquiries, request quotations, or interact with our services.

Please read this Privacy Policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy.


About Premier UPVC

Our journey began in 1986 with the establishment of El-Lawendy for Industry and Trading, one of the pioneers in importing and distributing UPVC pipes in Egypt, supporting the market’s transition from traditional steel piping systems.

In 2006, we expanded our operations to include the importation and manufacturing of high-quality building materials, chemicals, and raw materials sourced from leading suppliers worldwide.

Today, Premier UPVC is a leading manufacturer of premium UPVC profiles for window and door systems in Egypt. We are committed to delivering products that meet the highest standards of quality, durability, and innovation. Our extensive product range, advanced manufacturing capabilities, and system compatibility reflect decades of industry experience and a continuous commitment to excellence.


1. Information We Collect

We may collect information about you in a variety of ways depending on how you interact with our website and services.

Personal Data

Personally identifiable information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Telephone number
  • Company name
  • Address (if provided)
  • Any information submitted through contact forms, quotation requests, or customer service inquiries

Technical and Usage Data

We may automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring website
  • Pages visited
  • Date and time of visits
  • Geographic region (based on IP address)

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, enhance user experience, analyze website traffic, and support marketing activities.

We may also use third-party analytics and advertising tools, including:

  • Google Analytics
  • Google Ads
  • Meta (Facebook) Pixel
  • Other website analytics and marketing technologies

Most web browsers accept cookies automatically. You may modify your browser settings to reject cookies; however, some website features may not function properly.


2. How We Use Your Information

We may use the information collected to:

  • Respond to inquiries and quotation requests
  • Provide customer support
  • Deliver product information, catalogs, and technical documentation
  • Improve website performance and user experience
  • Analyze website traffic and visitor behavior
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations
  • Send marketing communications, promotions, and updates where permitted by law

3. Legal Basis for Processing

Where applicable, we process personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract or pre-contractual request
  • Compliance with legal obligations
  • Legitimate business interests that do not override your privacy rights

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers that assist with:

  • Website hosting
  • Data analytics
  • Email communications
  • Technical support
  • Marketing services

These providers are required to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose information when required by law or when necessary to:

  • Comply with legal processes
  • Protect our legal rights
  • Prevent fraud or security threats
  • Protect the safety of individuals

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Inquiry records, contact information, and related communications may be retained for up to five (5) years unless a longer retention period is required by applicable laws or regulations.

When personal information is no longer required, it will be securely deleted or anonymized.


6. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Security measures include:

  • SSL/TLS encrypted website connections
  • Restricted access to personal information
  • Secure hosting environments
  • Regular monitoring and maintenance

While we strive to protect your information, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.


7. Your Rights Regarding Personal Data

Subject to applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request information regarding how your personal data is used

To exercise any of these rights, please contact us using the details below.


8. Compliance with Egyptian Law

Premier UPVC is committed to processing personal data in accordance with the applicable laws and regulations of the Arab Republic of Egypt, including Law No. 151 of 2020 concerning the Protection of Personal Data and its applicable executive regulations.


9. Data Protection Contact

Premier UPVC has designated a responsible person to oversee privacy and personal data protection matters.

For any requests regarding personal information, privacy rights, or data protection concerns, please contact:

Data Protection Contact

Email: info@upvcp.com

Phone: +20 1100864694


10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external websites they visit.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

Any updates will be posted on this page along with the revised “Last Updated” date.


12. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal data, please contact us:

Premier UPVC

Address:
Factory 2/8 – Industrial Zone (Harfeyeen G) – El Robeiky Road – Badr City, Egypt

Phone:
+20 1100864694

Email:
info@upvcp.com

Website:
https://upvcp.com/

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